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A very succinct and highly knowledgeable explanation and presentation of the subject”  Managing Director, JLT

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Executive Coaching for FSA visits

Executive Coaching for FSA Visits

If your Board or executive team require a refresher on what the FSA expect of them and the topical issues in your sector consider running the workshop "Responsibilities of Approved Persons" ahead of this coaching event.

Comments from delegates

"CTP has offered invaluable insight and challenge throughout our group's preparation for ARROW" - CEO

"A very thought provoking day. Excellent preparation for any firm about to have an Arrow visit" - Compliance Director

"Well planned, informative and immensely useful." 
Finance Director

"Well thought through and presented. Thought provoking and useful in aiding our preparation for Arrow 2"
Managing Director



This half-day workshop is designed to enable Boards and senior executives to:  

 Gain insight into the purpose and design of the FSA’s supervision approach
 Practice responding to questions likely to be put by the FSA on an ARROW visit
 Experience the style and format of an FSA interview
 Receive constructive and expert coaching to improve presentation of information

Executive Coaching for FSA Visits provides an opportunity for executives to practice responses in a safe environment with expert coaching and feedback. The FSA approach invariably begins with a one to one interview with the executives undertaking significant influence functions. The FSA’s objective is to obtain reassurance that the firm has, or will have, in place the systems and controls that will enable it to comply.

We also create a tailored bank of questions that the FSA is likely to ask based upon our intelligence from the market and the FSA's own information. Areas of interest in the initial interviews are likely to be: 

 Risks and risk controls
 Strategy
 Corporate Governance
 Structures and organisation
 Compliance culture
 Managing the competence of direct reports and staff generally

There will also be specific themes that the FSA will cover, for example, Conflicts of Interest and Treating Customers Fairly

Specific questions could include:

“How is the board assured that risks are being identified, measured and monitored?”

“Is the risk management process embedded in the firm’s strategic planning process?”

“How do you maintain your competence?”  “How are serious concerns or breaches escalated?”



Who should attend

As part of the ARROW visit planning the FSA will have idenitified the people they wish to interview. They will always want to meet the senior management groups and will sometimes want to interview the people seeing customers or undertaking a more junior role in finance or customer. As a general guide all of the Board and senior managers should attend this event.

How delegates will benefit

 Up date on current issues for the FSA
 Debate and agreement on the hot topics for the firm
 Consensus on the correct prepsentation of the way systems and controls operate
 Opportunity to practice the interview in a safe and constructive environment
 Dos and don'ts for the interview itself
 Areas where as indiviudals they should focus before the real thing

Training approach

The format of the event falls into three main parts:

 Briefing on the questions and how best to structure a response
 Role-plays ideally comprises of one facilitator, two to three delegates
 Review and agreement on areas to be addressed

Programme outline

The coaching elements of the programme are lead by one consultant for three delegates. We recommend that all those to be interviewed attend the first and last sessions, breaking into syndicates for the coahcing. This ensures that everyone can contribute to the imnportant final session and agree responsibilities for any work to be undertaken before the visit.

As well as this group sessions individual one-to-one coaching sessions can be arranged, just ask.

SESSION

CONTENT

The ARROW visit purpose and approach
  • The FSA’s approach to Risk assessment
  • Current themes relevant to your business
  • Role plays – purpose and logistics
  • Techniques for responses
  • Congruence of tone, body language and content
Role plays x 3
  • 30 minute interview
  • 10 minutes individual feedback
Review
  • Feedback from each group
  • Common problem areas
  • Create list of do's and don’ts for these interviews
  • Areas of concern arising from lack of knowledge

Our Regulatory Team Leader - Jayne Owen ACIB, MSI, Chief Executive, CTP 

Jayne has over thirty years experience in the financial services industry and has worked within a regulatory body, the Investment Management Regulatory Organisation, Ernst & Young as well as Barclays Bank PLC and the National Westminster Bank Group....more

To book your Board and Executive Coaching for ARROW Visits or for further information please contact us now...  

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