Matrix Management
Managing the Matrix
Introducing a matrix management style of operation will require more than just an
instruction or
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"At last, a course that addresses the frustrations we see of people working in a matrix structure. So often issues are escalated and conflict develops because people need help to make this dynamic structure work well. "
Jayne Owen, CEO, CTP
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structure chart change to bring the benefits it was designed to achieve. This programme helps executives to develop the behaviours of matrix management structures that complex global businesses so often adopt. The FSA and other regulators often identify this as a weak spot in orgainsations, so be prepared now.
On this workshop we examine three aspects to reinforce positive behaviours: understanding the logical business case for matrix working; dealing with the beliefs and emotions that drive behaviour when people are interacting within the matrix; and giving you many opportunities to practise the skills of working effectively within such a structure.
Who should attend?
You should attend if you're in one or more of the following situations:
 involved in either a formal or informal matrix system
have multiple reporting lines with sometimes conflicting priorities
want to get things done more efficiently at a reduced cost
want a practical solution that enables your staff to see the benefits of a matrix approach
work in a complex and constantly changing environment where structures are unclear
How delegates will benefit
During the course you wil:
discover what matrix management is and how it differs from other models
discover the strategic importance of the matrix system
ascertain how relationships develop within the matrix structure
identify and evaluate key relationship and how to deal with them
investigate how power and authority affect relationships
comprehend the political structure of the matrix and how it can affect your relationship with key - players
reinforce win-win behaviours and develop productive mutual relationships and manage conflict
appreciate cultural differences within the company and gain tools to administer this
Training Approach
This workshop uses a combination of trainer input, knowledge sharing with interactive syndicate work and case studies
Group size is kept to a maximum of 15 to facilitate sharing of experience amongst the delegates.
Programme Outline
What is a matrix and why do we need one?
Effective matrix behaviours
Cross cultural management
Advanced communication skills and effective matrix communication processes
Managing matrix conflict
Power, politics and personal influencing preferences
Behavioural feedback
Matrix practical – real life personal challenges
Action planning and setting up for success back in the workplace
For Boards or Senior Management teams it is often more practical to have this programme run in-house, to discuss your requirements contact us now...
CTP Global Good Governance: Great Performance
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